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Sentinel SecureTech logo - managed IT services and connectivity solutions in Birmingham

Microsoft 365 Support Birmingham

Microsoft 365 Support, Setup & Migration - Birmingham

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At a Glance — Sentinel SecureTech Microsoft 365

Setup & Go-Live2–3 working days for most Birmingham businesses
Migration3–10 working days — mailboxes, files, SharePoint, Teams
Licence AuditFree — most clients save 15–30% on their Microsoft 365 spend
SupportUK-based helpdesk — average response under 15 minutes
CoverageBirmingham, Solihull, Wolverhampton, Coventry & wider West Midlands
PricingFixed monthly cost per user — no surprise invoices
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Not sure which Microsoft 365 licence is right for your business? Get a free Microsoft 365 audit from our Birmingham team — no obligation.

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Is Your Microsoft 365 Environment Set Up Correctly - or Just Set Up?

Most Birmingham businesses are on Microsoft 365. Far fewer are getting full value from it. Licences are over-specified or unused. Security defaults are left in place rather than configured properly. SharePoint is ignored. Teams is used only for chat. And when something goes wrong — a password reset, a shared mailbox that stopped working, a Teams meeting that will not connect — there is no one to call. 

Sentinel SecureTech provides end-to-end Microsoft 365 support for businesses across Birmingham, Solihull, Wolverhampton, Coventry, and the wider West Midlands. We manage setup and configuration, handle migrations from any platform, audit and optimise your licence spend, and provide day-to-day managed IT support for your team. One team, one monthly cost, an environment that is actually looked after.

Our Microsoft 365 Services for Birmingham Businesses

From first-time setup through to ongoing management — here is what we cover. 

Microsoft 365 Migration

Moving from on-premises Exchange, Google Workspace, or another legacy platform? We handle the entire migration – mailboxes, calendars, contacts, SharePoint data, and Teams — with zero data loss and minimal disruption. We plan migrations around your business hours and keep you updated at every stage. 

What’s included: 

  • Pre-migration audit and risk assessment 
  • Staged or cutover migration — whichever suits your business size and timeline 
  • Full mailbox, calendar, and contact migration 
  • SharePoint and OneDrive data migration 
  • Post-migration testing and user validation 
  • Staff briefing and handover documentation 

Microsoft 365 Setup & Configuration

New to Microsoft 365? We handle the complete setup — from domain verification and DNS configuration to Teams deployment and SharePoint structure. We do not hand you a licence and leave you to figure it out. We build it, configure it, and stay until it works. 

What’s included: 

  • Domain verification and DNS configuration 
  • Microsoft Teams deployment — channels, calling, meetings, and auto-attendant 
  • SharePoint and OneDrive — structured file storage built around your team 
  • Security baseline — Multi-Factor Authentication, Conditional Access Policies, Microsoft Defender 
  • User accounts, groups, and permissions 
  • New user onboarding and leaver offboarding process, documented and handed over 

Ongoing Microsoft 365 Support & Management

Licences drift. Settings change. New staff join and old staff leave. Without active management, your Microsoft 365 environment slowly becomes messy, over-licensed, and under-secured. Our ongoing support keeps it clean, cost-effective, and properly protected. 

What’s included: 

  • Helpdesk support for all Microsoft 365 queries — email, Teams, SharePoint, OneDrive 
  • Monthly licence audit — so you only pay for what you need 
  • Security monitoring and patch management 
  • Same-day new user setup and leaver offboarding 
  • Regular review calls with your dedicated account manager 

Microsoft 365 Licence Audit & Cost Optimisation

Many Birmingham businesses are paying for Microsoft 365 licences they do not need. We audit your current licence estate, identify unused or over-specified licences, and restructure your subscription to cut your monthly cost without reducing capability. Most clients save between 15% and 30% within the first three months.

Why Birmingham Businesses Choose Sentinel SecureTech for Microsoft 365

Alongside Microsoft 365 support, we also provide managed IT services and cloud solutions across the West Midlands — so your productivity platform and your wider IT environment are in one pair of hands. 

Certified Microsoft 365 Engineers — Not Generalists

Your environment is managed by engineers with Microsoft certifications and hands-on Microsoft 365 experience — not general IT support staff who happen to have done a few 365 setups.

Zero Data Loss Migration Guarantee

We run a full pre-migration audit, take verified backups before starting, and run parallel checks throughout. We have migrated hundreds of businesses to Microsoft 365 without a single case of data loss.

Fixed Monthly Pricing — No Surprises

Our Microsoft 365 support is priced on a fixed per-user monthly basis. You know exactly what you pay each month. No call-out fees, no hourly billing, no invoice surprises.

UK-Based Helpdesk — Average 15-Minute Response

Every support request goes to an engineer based in the UK who already knows your environment. No overseas call centres, no first-line scripts, no ticket queues that disappear for days.

How We Get Started - Microsoft 365 Support & Migration

Step 1 — Free Microsoft 365 Audit

We review your current Microsoft 365 setup — or your existing email and file storage if you have not yet migrated — and produce a clear report covering what is working, what is at risk, and what is costing more than it should. No obligation.

Step 2 — Solution Design & Proposal

We design a migration plan or support package built around your business, your budget, and your timeline. Clear proposal. Fixed pricing. No jargon.

Step 3 — Migration or Setup

Our engineers handle everything. For migrations, we work out of hours where possible to keep disruption to a minimum. For new setups, most Birmingham businesses are live within two to three working days.

Step 4 — Ongoing Support & Management

Once you are live, we take care of everything — security, updates, user management, and helpdesk support. One number to call. One team that knows your environment.

Your Questions About Microsoft 365 Support in Birmingham - Answered

How much does Microsoft 365 support cost in Birmingham?

Microsoft 365 support in Birmingham is typically priced on a fixed monthly per-user basis.Our support is included within managed IT service packages, priced per user with no hidden charges. We also offer standalone migration and setup projects at a fixed project price. We provide a free audit before quoting — no surprises.

Can you migrate us from Google Workspace to Microsoft 365?

Yes — we manage Google Workspace to Microsoft 365 migrations for Birmingham businesses regularly.We handle everything: email, calendar, contacts, and file storage. We plan migrations around your schedule and work out of hours where possible. Zero data loss guaranteed.

How long does a Microsoft 365 migration take?

For most Birmingham businesses, a Microsoft 365 migration takes between 3 and 10 working days.The timeline depends on data volume and the complexity of your existing setup. We agree a realistic timeline before starting and provide regular progress updates throughout.

Will we lose any data during the migration?

No. We have a zero data loss guarantee across all Microsoft 365 migrations.We run a full pre-migration audit, take verified backups before starting, and run parallel checks throughout. We have migrated hundreds of businesses without a single case of data loss.

Do you support Microsoft Teams Phone?

Yes — we configure and support Microsoft Teams Phone for Birmingham and West Midlands businesses.This includes number porting, direct routing, auto-attendant setup, and integration with your existing phone system where required.

Get Your Free Microsoft 365 Audit - Birmingham & West Midlands

Contact our team today for a free, no-obligation Microsoft 365 audit and written proposal. Whether you are migrating from a legacy platform, setting up for the first time, or looking to cut your licence costs — we are ready to help.

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Have a question or are you ready to get started? Reach out to our team and we will get back to you promptly with the information you need.

Contact Information

+44 121 661 7710

info@sentinelit.uk

info@sentinelsecure.tech

Serving businesses nationwide

Mon - Fri: 8:00 AM - 6:00 PM
24/7 Support Available


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